An Electronic Travel Authorization is an entry requirement for visa-exempt foreign nationals who fly to Canada or transit through a Canadian airport. It is linked electronically to your passport and is typically valid for up to five years or until the passport expires. Travellers arriving by land or sea do not need one, and United States citizens are exempt altogether.
Because the application is simple, most people complete it themselves. The difficulty arises when the form asks about previous refusals, criminal charges or convictions, immigration violations or serious medical conditions. Answering incorrectly can lead to a refusal, a cancelled eTA or a finding of misrepresentation; answering honestly may require documents that the online form is not designed to handle.
We check whether you are actually eTA-eligible, since some nationalities qualify only under specific conditions, and others need a Temporary Resident Visa instead. Where a past refusal, a criminal record or an inadmissibility question is involved, we prepare the disclosure and supporting evidence so the application is decided on complete information.
Who this is for
- Visa-exempt travellers who are unsure how to answer the eTA questions on criminality, refusals or medical history
- Travellers whose eTA was refused, cancelled or referred for manual review
- Nationals of countries where eTA eligibility depends on holding a valid United States visa or a previous Canadian visa
- Permanent residents of the United States and dual nationals who need to confirm which document they must travel on
- Travellers with a past criminal charge or conviction who may need a Temporary Resident Permit or criminal rehabilitation rather than an eTA
What we do
- Confirm whether you need an eTA, a Temporary Resident Visa or neither, based on your citizenship, residence and how you are travelling
- Review your history for anything that must be disclosed and explain how each question on the form should be answered
- Prepare accurate disclosures and supporting documents for past refusals, charges, convictions or immigration issues
- Submit the application and respond to any request for further documents from IRCC
- Assess admissibility and, where needed, prepare a Temporary Resident Permit or criminal rehabilitation application alongside your travel plans
- Advise on eTA validity, passport renewals and what to expect from the Canada Border Services Agency on arrival
How it works
- 1
Eligibility check
We confirm your citizenship, passport, travel route and any history that affects eligibility, and tell you whether an eTA is the right document.
- 2
Disclosure review
If any question on the form applies to you, we prepare an honest, well-documented answer so the application is not refused for incomplete information.
- 3
Application
We submit the eTA or, where required, a Temporary Resident Visa, and follow up on any request for further documents.
- 4
Travel readiness
We confirm your authorization is linked to the correct passport and brief you on what to expect at the airport and on arrival.